It has come to our attention that some Customers are worried about paying their bills with the current situation. Please continue paying as normal, if you are still concerned, get in touch with the Supplier if you are worried about paying bills.
Please be aware that if you cancel your Direct Debit, rates are likely to default to “cash/cheque” rates, which will be higher.
Submit your readings regularly, if you are closed it will ensure your bills are as accurate as possible and you will only be charged for the energy used.
Any questions regarding Customer payments, please contact us and we will do our best to help.
Useful links for businesses during the current crisis
The UK Government has introduced a package of measures to support businesses during the outbreak including £330 billion in loans, Business Rate Relief and grants for retailers and pubs https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/covid-19-support-for-businesses
The Scottish Government has recently announced a £320 million package of support for businesses
https://www.gov.scot/news/gbp-320-million-package-of-support-for-businesses/
The Welsh Government has set out a package of temporary measures to support businesses including Business Rate Relief and a Business Interruption Loan Scheme https://businesswales.gov.wales/welsh-government-support-businesses
Claim a grant through the coronavirus (COVID-19) Self-employment Income Support Scheme https://www.gov.uk/guidance/claim-a-grant-through-the-coronavirus-covid-19-self-employment-income-support-scheme